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Transforming Experiences, Empowering Connections: The CX Tech Odyssey

Welcome to the CX Fusion Summit '24, a cutting-edge event set against the vibrant backdrop of Delhi! This summit will bring together over 200 Marketing, CX, and Digital leaders for a day of immersive discussions and insights into the future of customer experience (CX).

About the Summit: The CX Fusion Summit '24 is poised to be a convergence of thought leaders, innovators, and pioneers in the realms of Marketing, CX, and Digital Strategy. This dynamic platform is designed to foster collaboration, explore groundbreaking trends, and pave the way for the future of customer-centric business practices.


CX Automation: Delve into the transformative power of CX automation. Explore how automation is reshaping customer interactions, streamlining processes, and elevating the overall customer experience. Discover the latest tools and strategies to enhance efficiency and customer satisfaction

CX Strategy 2024: Uncover the CX strategies that will define 2024. Engage in discussions about the evolving landscape of customer expectations and how organizations can proactively shape their CX strategies to stay ahead in a dynamic market.

AR, VR is Next-Gen4: Explore the next frontier in customer experience with Augmented Reality (AR) and Virtual Reality (VR). Understand how these technologies are revolutionizing the way customers engage with brands, offering immersive and personalized experiences.

E-commerce & CX: Dive into the intersection of e-commerce and CX. Discuss strategies for delivering seamless and delightful customer experiences in the digital shopping realm. Explore innovations in online retail that prioritize customer satisfaction.

Hyper-Personalization: Join the conversation on hyper-personalization. Explore how data-driven insights and advanced analytics are enabling organizations to deliver highly personalized and targeted experiences, fostering deeper connections with customers.

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Who can attend?

  • Head of Procurement

  • Head of Operations

  • Technology Companies & Professionals

  • Head of IT Infrastructure

  • Chief Supply Chain Officers

  • Heads of Supply Chain / Logistics / Packaging Department

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